Get test results

Test Result

When a Patient has a test at a GP Practice they should be told verbally, by staff the timeframe within which they can expect to receive their results; we will only contact you if there is cause for concern with a result.

Normally we will contact you via text message/phone call, with instructions on what action to take – this is to make an appointment with your GP to discuss your recent tests.

Please do not be alarmed – it does not necessarily mean it is serious if the result needs a discussion. Please note that we do not routinely inform patients if your result is normal.

If you have not heard within 10 working days and are still worried you can telephone the practice after 2.30pm Monday-Friday; please avoid calling in before this time as you may experience long wait times.

You are also able to view your results once they have been reviewed by a clinician through the Patient Access app. For more information on how to sign up please click here or contact the practice for more information.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given written prior permission for their release or if they are not capable of understanding them.

Blood Test

A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test.

For example, a blood test can be used to:

  • assess your general state of health
  • confirm the presence of a bacterial or viral infection
  • see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm. The usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child’s hand will be anaesthetised (numbed) with a special cream before the sample is taken.

If your clinician requests a blood test, you will be given a blood test form and required to book your own appointment online. For more information about where you can book, please click here.

General Information about Test Results

When you attend a test of any kind, you will be told how long you should expect to wait for the results.  This is a guideline, and we ask that you wait this time before checking for your results.

Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.

There are different ways you can access the results of tests that have been done at our GP surgery.

  • You can use your Patient Access account (or the NHS App) and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
  • You can telephone the practice on 01902 688500

Please note that the results of tests carried out during hospital visits are not normally sent to the practice.

Why have I been asked to have a repeat test?

If a doctor asks you to have a repeat test, it is usually because:

  • The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
  • The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.

Please do not worry if the doctor has asked you for a repeat test.  The doctor will speak to you or request to see you directly if they need to discuss the results.

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Get a sick note for work

Sickness Certificates

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)


The NHS provides sickness certification only after seven continuous days of illness. If you need a sick note to cover this period of sickness you should complete a Self-Certification (SC2) form which is available from your employer or on the HMRC website.

Please contact the GP surgery as you normally would for a routine appointment as it may be necessary to arrange to discuss your request with a GP.

No. You do not need to see your GP again to be ‘signed back to work’.



Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

If you are registered with our GP surgery, you can access some health services online. This means you can do some tasks when it is better for you and avoid telephoning the practice. 

You can do things like:

  • Order repeat prescriptions
  • See parts of your health record, including information about medicines, vaccinations and test results
  • See communications between your GP surgery and other services, such as hospitals
  • Book, check or cancel appointments with a GP, nurse or other healthcare professional
  • Send us a query or request a sick note

Below are some of the main online services we use in our GP surgery:


NHS App

You can find out more about the NHS App, how to download it and get support here (https://www.nhs.uk/nhs-app/).

You’ll need to provide extra proof of who you are to get full access to your NHS account.

Once you have full access, you can:

  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • view your health record – securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
  • get your NHS COVID Pass – view and download your COVID Pass for travel abroad. There are also other ways to get your NHS COVID Pass
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning
  • view your NHS number – find out what your NHS number is
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to www.nhs.uk/nhsapp.

Get Started

Get the app

Non-urgent advice: Having Problems?

Download the NHS App

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices


Your NHS Login

Your NHS account allows you to access your services through the NHS App or website.  It also allows you to access authorised apps such as Airmid and PATCHS. 

To have an NHS account, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.

You can find out more about how to set up your NHS login, you can visit the NHS website: How to set up NHS login

You may find it easier to have an app on your phone to access your account but you don’t have to.  If you prefer, you can access your NHS account online: Log in – NHS App Online (service.nhs.uk)

Patient Access

Patient Access connects you to local health services when you need them most.

Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Sign in with ease using your NHS login.

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